Privacy Policy
Effective Date: March 16, 2026
At Northeastern Chimney, we value your privacy and are committed to protecting your personal information. This policy outlines how we handle your data and the terms regarding our communication with you.
1. Data Collection and Usage
We collect information you provide directly to us, such as your name, email address, phone number, and service address when you request an estimate or schedule a chimney cleaning.
- How we use it: To provide chimney services, process payments, and communicate regarding your appointments.
- How we protect it: We implement industry-standard security measures, including encryption and secure servers, to ensure your data remains private.
2. Important: Third-Party Data Sharing Disclosure
Mobile Information and Opt-In Data:
Northeastern Chimney will not share your mobile/messaging opt-in data with third parties for their (the third parties’) marketing purposes. Your personal information is used solely by Northeastern Chimney to facilitate the services you have requested.
3. Messaging Terms & Conditions
By providing your phone number and opting in, you agree to receive text messages from Northeastern Chimney.
- Types of Messages: You will receive messages regarding your service requests, appointment confirmations, reminders, and status updates.
- Message Frequency: Message frequency may vary based on your interaction with our team.
- Costs: Message and data rates may apply.
- Opt-Out: You may unsubscribe at any time. Reply STOP to unsubscribe from any further messages. Once you reply STOP, you will receive one final message confirming your opt-out, and no further messages will be sent.
- Help: For assistance, reply HELP or contact our customer service team at the details below.
4. Contact Us
If you have questions about this policy or wish to opt out of any data usage, please reach out:
- Phone: (860) 233-5770
- Email:customerservice@
mychimney.com - Website: mychimney.com
