Real Customer Reviews for Northeastern Chimney, Inc.
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The certified technician that came to my home was excellent. (Andy Karsen) Very professional took time to answer questions and thoroughly explained everything. The company comes highly regarded from other neighbors.
This company knows
We have a three story chimney with three flues. Most chimney companies won't work with us but this company knows how to clean our heavily used fireplace flue, quickly and without making any mess at all. And they don't tell us to clean things that don't need cleaning or replace something when it's safe to delay for a while.
Have used Northeast Chimney for many years and always have professional and courtesy service. Prices are reasonable and work immpecable. Brian and Mark get shout out.
I cannot be more pleased with my experiences with Northeastern Chimney. EVERYONE I dealt with was fantastic. They are honest, efficient, polite and professional. We first engaged them for chimney cleaning and to address issues relating to smoke coming in to the home. They worked to diagnosis the issue and offered solutions. I never felt that I was getting a "hard sell" or pressured to take the most expensive action. We worked together and finally decided to convert the fireplaces to gas. Communication throughout the process was clear and responsive. Work was on time and on budget. We will use Northeastern Chimney for all our fireplace needs and recommend without hesitation - Thanks Nani and Dave - you're the best!
Project: Rebuild top half of a 3 flue chimney
Workmanship: Meticulous; professional, friendly, courteous; addressed all my questions; efficient teamwork; careful around property; neat clean up each day and at end of job; finished project looks great.
In addition to above, I was delighted that the crew took interest in my concern over my flower garden at the base of chimney (which I had to dig out to preserve till work was completed). I was worried that my remaining delicate bleeding heart perennial would not have tolerated the transplant so they covered it for me. It made it through the 3 day job and is still thriving! Thanks guys.
After having purchased our new house we came to find out that our chimney was unlined. Steve took the time to educate us on the matter and was very professional. Also, the financing options were a welcome benefit considering the large amount of money we had just spent on our new house. Currently have phase 2, a chimney rebuilding project, scheduled and cannot wait to see it completed.
They found an issue that our home inspector and chimney contractor had missed. It was a pretty big fire issue. Already recommend this company to family and friends. They did awesome work for us and use again in the future - wishing I found him sooner. Phenomenal to work with.
great job. On time and cleaned up the work site
Chimney flue cleaning and cap replacement. Found the smoke chamber needed repair. This was done 2 weeks later.
Very professional, on time. Replaced one brick on shoulder at no extra charge when doing smoke chamber work. Very satisfied.
Thorough Inspection and Estimate
May 26, 2017 Tom came to my home and performed a very thorough inspection, answered all my questions, explained the detailed estimate completely. He was never patronizing or pushy, but instead was helpful and willing to take all the time necessary for me to understand the work proposed. I elected to have NEC do the work, and am confident that the company will perform as well as Tom represented the organization.
Thorough Inspection and Estimate
May 26, 2017 Tom came to my home and performed a very ...
On 9-7-2016 Steve and Tom arrived promptly for our annual, ...
We have had 2 liners put in our flues along with the crown ...