Real Customer Reviews for Northeastern Chimney, Inc.
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As best I can remember they did fine. My husband dealt with them, but he was very satisfied. It was fine.
Happy Customer since 1988
Since about 1988 or so, we've relied on these folks for multiple wood stoves in multiple houses. Excellent
Would Not Use Another Service
Very impressed with the level of professionalism that Tom C. displayed. Was there on time and got right to business. Though he found some places that needed work, he was very thorough in his inspection. Showed me where the problems were and explained why they needed to be fixed. Did not pressure me into making a decision on the spot. Went over the breakdown of what the cost to fix was going to be and in the end i understood everything he was talking about. Very friendly! I have been in customer service for the past 25 years and Tom did a great job.
We are extremely grateful for Northeastern Chimney. After discovering we had a collapsedaand and potentially dangerous chimney, NE was beyond helpful. We found them to be prompt, professional and courteous. Here we are one year later for a follow up. Tom & Tom were great, not just with their professionalism but their pleasant personalities. Thank you!
Will call again!
Last Saturday we had our first chimney and pellet stove cleaning with Northeastern Chimney. The service tech Mark was very professional, friendly, and clean. We have a Harman insert and he knew the model stove well and was able to do a thorough job cleaning and checking the stove and flue. Will definitely call again!
Tom C. just completed our annual cleaning. His service was professional and efficient. He inspected two chimneys which are rarely used (no charge) in addition to cleaning our most commonly used flue.
Super well run operation
Today is the third year I have used Nec to clean my flue. The techs were on time, did the job in a workmanlike manner, cleaned up after completion. It doesn't get much better than that. Really a super well run operation. Jim Hudson
Tom did a great job cleaning our wood stove insert and chimney and he also showed me the cleaning process. I only thing I was disappointed with is no one from the office informed me of the price. They just scheduled the appointment and left a voice mail to confirm date and time
This was my first experience with the 2 Tom's this year, and it twas a pleasant experience, I found them professional and knowledgeable about thier trade, and was equally impressed with use of the camera to provide customers with immediate inspection of their chimney.-Thank you.
Tom & Tom just finished cleaning our chimney. The took great care and were very thorough. Tom Conners explained everything that was done, made recommendations for when it needed to be cleaned again, and other services that Northeastern Chimney could provide. I would definitely recommend them.