Terms & Conditions

1. Program Description

Northeastern Chimney (mychimney.com) offers text messaging to customers who have requested service or information. By opting in, you agree to receive text messages regarding your service request, appointment confirmations, reminders, and updates.

2. Message Frequency

Message frequency may vary based on your interaction with us and the status of your service appointments.

3. Cost

Northeastern Chimney does not charge for text messaging; however, message and data rates may apply depending on your mobile carrier and service plan.

4. Opt-Out & Support

• To Stop: To unsubscribe from all future text messages, reply STOP to any message we send. You will receive one final message confirming you have been unsubscribed, and no further messages will be sent to your mobile device unless you re-initiate a request.
• To Get Help: Reply HELP for assistance, or contact our customer support team at (860) 233-5770 or customerservice@mychimney.com

5. Privacy

All data handled during our messaging program is governed by our Privacy Policy. We do not share your mobile opt-in data with third parties for their marketing purposes.