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Gas Fireplace Troubleshooting

Most modern appliances come with an owner’s manual.  In that manual, there will be a ‘Troubleshooting’ section to allow the owner to attempt to repair or at least recognize the problem. If you have purchased a home with a gas fireplace and the owner failed to leave the owner’s manual.  This blog will give you some insight as to what the problem might be.

gas fireplace, newington ctBefore anything is done, how long has it been since the last chimney cleaning and inspection?  If you have no idea, for you and your family’s safety, get a chimney inspection.  Doing this may solve many unforeseen issues and let you sleep better at night.

For the sake of discussion, the chimney and gas fireplace has been inspected, and all is well.  Below are some of the problems that might occur and what you can do to address these issues.



What can you do when the fire doesn’t light?

Check the remote.  If your gas fireplace has a remote, make sure you have fresh batteries.

Check the breaker box.  Check to see if any of the breakers have been tripped.  Yes, even though your fireplace is run by gas, it still needs an electric current to get it started.

Check to see that gas is flowing.  Look to see that the gas valve is open.  Is the valve turned to the ‘ON’ position?

Propane and Natural Gas Tank Troubleshooting

If your gas fireplace runs foon propane, make sure the check the tank.  It could be empty.  Natural gas is a little more confusing.  Make sure all lines are hooked up securely; if all the lines look to be in place, it’s time to call your utility company.

Thermocouple, Thermopile, and the Wiring Replacement

If you have examined the other possibilities, it is time to call a professional.  The wiring is tricky, and unless you are confident in your abilities, this is a problem for the experts.

The Pilot Light

It’s that little blue flame down towards the bottom of the entire gas fireplace apparatus.  That flame is what lights the gas and makes it burn.  Pilot lights are easily blown out by a draft or a failure or interruption of gas flow.  Check the owner’s manual for step-by-step instructions to relight it.  Don’t be ashamed if you need help.  Call a professional.

A gas fireplace provides a welcome ambiance at the end of a long day.  Rather than getting kindling and matches, then building a fire, all you need to do is flip a switch.

Homeowners don’t have to worry about sparks flying onto carpets, smoke damage, or scooping up all the ashes.  Just sit back and enjoy the fire.

gas fireplace service, farmington ctNortheastern Chimney, LLC is your go-to chimney sweeps, chimney inspector, and chimney repair company.   Northeastern Chimney, LLC has been working in central Connecticut for forty years, keeping homes and families safe.  Even though cleaning chimneys is a dirty job, we pride ourselves on leaving the area around the chimney cleaner than when we came.

Our office staff and technicians are available to answer any questions before, during or after our inspections.  You can depend on us.

Northeastern Chimney, LLC

37 Cody Street

West Hartford, Connecticut 06110

Phone: 860-233-5770


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